Construction DLP Tracking Software
Track every defect through the defects liability period from one register: categorise each defect by owner and importance, escalate the stuck ones automatically, and export a clean dashboard for client reporting.
What is DLP tracking software?
DLP tracking software is a digital register that records every defect raised during a project's defects liability period, assigns each one an owner and a deadline, chases the responsible trade automatically, and exports the whole status to your client. It replaces the spreadsheet and email thread most builders rely on after handover.
The defects liability period runs for 12 to 24 months after practical completion, and it is the stretch where rectification work quietly slips through the cracks. The team has demobilised, defects arrive by email, and they get logged inconsistently into a spreadsheet that nobody truly owns. Procom's DLP tracking replaces that with a single live register: every defect categorised, assigned, timed and reportable. If you want the background first, our defects liability period guide explains how the DLP works and what your obligations are.
How Procom's DLP tracking works
Capture in the field
Defects are raised on a mobile-first interface built for site, then categorised by owner and type and weighted low, medium, high or urgent. Each defect also ties back to its originating manual section, so the audit trail is built in from the first tap.
Assign & remind
The responsible trade gets an email with a link straight to the work order, so there is no hunting for a reference number. Reminder frequency is driven by importance, so urgent defects chase harder than low ones, and every reminder is logged.
Escalate & report
When a defect sits unassigned or runs overdue, Procom escalates it to project and company managers automatically. The dashboard exports to XLSX, and mid-month and end-of-month summaries land in inboxes, flagging any defect still missing a subcontractor.
Key DLP tracking features
The features earn their place by removing the manual steps that let defects go quiet. Everything below works off the classification you give each defect when it is raised, so the tracking starts the moment a problem is logged rather than the moment someone remembers to chase it.
- Categorisation by owner and type, with importance levels. Every defect is tagged to a responsible party and an importance of low, medium, high or urgent, so the register sorts itself by who owes what and how soon.
- Automatic escalation. Defects that stay unassigned, or run overdue, escalate to project and company managers without anyone having to notice first.
- Importance-driven reminders. Reminder frequency follows the importance level, so urgent defects are chased more often than low-priority ones, and every reminder sent is recorded.
- Mobile-first field experience. Defects are raised and viewed from the phone, and assignment emails link straight to the work order rather than asking a tradie to log in and search.
- XLSX dashboard export. The full DLP dashboard exports to a spreadsheet for client reporting, without rebuilding it by hand.
- Automated summary emails. Mid-month and end-of-month summaries go out automatically, flagging any defect that still has no assigned subcontractor.
Prefer us to run this for you rather than operate the software yourself? That is what our DLP maintenance service covers: the same platform, managed by our team on your behalf.
Defects trace back to the manual
The detail that turns tracking into an audit trail is the link between each defect and its source. Every defect ties back to the section of the operation and maintenance manual it came from, so when a client asks why a fix was raised, or a subcontractor disputes the scope, the answer is a click away rather than a search through old emails.
That linkage does quiet work all through the liability period. It keeps the register honest about what was actually handed over, it gives managers context when they pick up an escalated defect cold, and it means the XLSX export is not just a list of jobs but a traceable record. When retention money depends on showing that defects were rectified properly, a register that points back to the manual is the difference between a clean release and a drawn-out argument.
Frequently asked questions
What is DLP tracking software?
DLP tracking software manages defects during the Defects Liability Period, the contractual window after practical completion (typically 12 to 24 months) when the contractor must rectify defects. It replaces the spreadsheets and email chains most teams use, logging each defect, assigning it to a subcontractor, chasing it to close-out and producing a clean defects register.
How does Procom's DLP tracking work?
Each defect is categorised by owner and type and given an importance level. Procom notifies the assignee, fires reminders whose frequency is driven by importance, and escalates automatically to project and company managers when a defect is unassigned or overdue. Every defect traces back to the manual section it relates to.
How is this different from the DLP Maintenance service page?
The service offering covers how Procom helps you run the DLP. This page is about the software itself: the defect workflow, escalation logic, mobile-first field experience and reporting that contractors use day to day.
Can field teams use it on a phone?
Yes. The defect experience is mobile-first, with email links that open the relevant work order directly so subcontractors on site can act without logging into a desktop.
How do I report DLP progress?
The dashboard exports to XLSX, and Procom sends automated mid-month and end-of-month summary emails that flag any defects still missing an assigned subcontractor.
Track every defect, not just the ones you remember.
Book a walkthrough on a live defect lifecycle, or ask us how DLP tracking would fit the projects you are handing over now.