Commercial · Case Study

BP Moorooka — Service Station Rebuild

Service-station rebuild with active DLP defects tracking — part of a 10-project BP rollout on Procom.

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What the project involved

The BP Moorooka site rebuild is one of ten BP service-station projects on the Procom platform across the broader BP retail rollout in Queensland. The Moorooka rebuild replaced the existing forecourt, canopy, retail building, and underground fuel infrastructure on Beaudesert Road in Brisbane's south. Procom compiled the O&M and DLP documentation in 312 manual sections covering fuel-system commissioning, environmental compliance, electrical, signage, and retail fit-out scope.

The handover challenge

Service-station rebuilds are a rollout play. The handover pack has to be repeatable across sites because BP runs them as a programme, not as one-off projects. That means the manual structure for Moorooka has to drop straight onto the next site (Brendale, Toowong, etc.) with minimal re-keying. The other complication is fuel-system documentation: tank certifications, leak-detection commissioning, and environmental sign-offs sit alongside the usual building O&M and have their own statutory retention requirements.

How Procom delivered

BP runs all of its Procom rollouts on a single shared template so each new site inherits the structure of the last. Subcontractor portals are reused across the programme — the fuel commissioning contractor, the canopy fabricator, the signage contractor, and the retail fit-out trades each have a standing account that gets re-scoped to the next site rather than reissued.

For the Moorooka rebuild specifically, the DLP register was seeded at handover with predicted high-defect items (forecourt surface, canopy leaks, retail-building fit-out) so the operator could log defects against named sections from day one rather than starting with a blank spreadsheet.

Outcomes

  • 312 manual sections compiled.
  • Template re-used on the subsequent BP sites without rebuild — saving setup time on each rollout site.
  • DLP defects logged against named manual sections from handover day forward.

What this proves

The BP Moorooka project demonstrates Procom's rollout capability — the same template, subcontractor portals, and DLP register reused across a portfolio of similar sites. If your operating model is a programme of similar builds (retail rollouts, service-station replacements, fast-food sites, bank branches), this is the relevant operating model. See DLP maintenance services for the post-handover capability and the handover pillar guide for the framework background.