Commercial · Case Study

Electrolux — Port of Brisbane West Stage 2

538-section industrial fit-out handover for a Tier-1 white-goods tenant at the Port of Brisbane.

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What the project involved

The Electrolux distribution facility at Port of Brisbane West (Stage 2) is a Tier-1 industrial fit-out within the Port of Brisbane precinct — a working seaport facility hosting white-goods imports, storage, and distribution. Procom compiled the project's O&M and DLP documentation in 538 manual sections, covering racking systems, dock equipment, refrigeration, fire protection, and building-services scope. The compilation ran alongside an active Defects Liability Period (DLP) — meaning rectification tracking began the day handover was accepted.

The handover challenge

Industrial fit-outs at port precincts present a hybrid handover profile. The base building usually changes hands long before the tenant fit-out completes, so the O&M pack has to integrate with whatever the precinct landlord (in this case the Port of Brisbane) holds on file. The fit-out itself runs on a tight operational deadline because the tenant has stock arriving on a contracted schedule — handover can't slip. And the DLP window typically becomes active immediately, with defects emerging as soon as the tenant turns on the operation.

How Procom delivered

The project ran on the commercial fit-out template extended with Port of Brisbane's precinct-handover requirements. Subcontractors were given portals scoped to their packages; the review team cleared submissions section-by-section so partial handovers could proceed for low-risk discipline packages (signage, fit-out fixtures) while higher-risk packages (refrigeration, fire) were still under review.

DLP tracking ran in parallel on the same platform. Defects were raised against specific manual sections, routed to the responsible subcontractor, and tracked through rectification and sign-off without exiting Procom. The DLP register became a live document rather than a quarterly spreadsheet.

Outcomes

  • 538 manual sections compiled across the fit-out.
  • Tenant stock-arrival deadline met without handover slip.
  • DLP defects tracked from the same platform as the O&M handover — no separate spreadsheet, no re-keying of asset data.
  • Active project — Port of Brisbane is now a repeat client with six projects on Procom.

What this proves

Electrolux at Port of Brisbane is the model project for Procom's DLP maintenance services: handover and DLP run on a single dataset, so the asset register never goes stale and rectifications are traceable back to the original commissioning evidence. The Port of Brisbane portfolio (six projects, ongoing) is also the clearest evidence that Procom scales from a single fit-out to a precinct-wide rollout under a single landlord.